Printerator Promotional Products and Our Commitment to Your Privacy

Here at Printerator Promotional Products, LLC (Printerator), we respect your right to privacy and we understand that you prefer to control your own personal information and preferences. For this reason, we may ask you to register or to provide personal information and preferences when you visit certain areas of www.printerator.com, access personal files, utilize our software, request information, or subscribe to our newsletter.

We will guard the personal information you share with us to ensure the content, services, and advertising that we provide on www.printerator.com are always tailored to your current, designated preferences.

 

The Information We Collect

When you provide Printerator with your name (or alias), e-mail address, mailing address, or telephone number, and you do not opt out, then Printerator, Printerator representatives, and affiliates may use the provided information to alert you to new products, special offers, updated information, events, new services, and other Printerator information. Representatives and affiliates may include product manufacturers and authorized vendor partners. Beyond its representatives and affiliates, Printerator will never offer or allow the selling of any user-provided information to third parties.

Printerator respects the rights users give us when opting to receive e-mail communications and enforces internal policies to preserve those rights. It is our objective to retain the long-term ability to continue to communicate with our users.

If you do not want Printerator or Printerator representatives to contact you, you may opt out of this preference at any time, whether you're online or contacting Printerator directly. As part of your preference flexibility, you'll always have the option to opt back in and have Printerator contact you based on your previous or new preferences. For instructions, please see the section "Contact Us," below.

If you choose not to register or provide personal information, you can still utilize our website; however, you will not have access to areas that require personal identification.

If you elect to use our “Tell A Friend” application for forwarding a Printerator e-mail to their friend or informing a friend about our website, we ask you for the friend’s name and e-mail address. Printerator will automatically send the friend the specified e-mail or the specified website information. Printerator will not use the friend's information to contact them in the future.

 

Printerator’s use of log files and cookies

Printerator Promotional Products offers free access and private customer profile sections to all www.printerator.com visitors. In order to establish profiles, visitors are requested to provide both personal information and preferences. This information is stored and protected by your user-established email address and password.

By registering, you allow Printerator to store your email and password so you can access certain areas of the website without re-signing in. The sign-in information is stored until you explicitly sign out. It also allows you to return to www.printerator.com website on subsequent visits without having to re-enter your information. Printerator’s website remembers you by placing a cookie (a small text file) onto your computer that contains only enough information to identify you upon return visits in order to provide better service to you.  Your web browser has options to accept, reject, or provide you with notice when a cookie is sent.

No information, other than that found in the Profile cookie, will be accessed by any Printerator system. Access to your profile information on our computer systems always requires both your email address and your password.

Printerator also utilizes visitor log files and hosted tracking with our website. Once you enter our site, a cookie follows you through your click stream path. Examples of information being collected by these cookies and the hosted tracking include the number of times you came to our site(s), and the paths you took to get there. Printerator uses the data collected from website visitor cookies and hosted tracking in aggregate form only and does not collect any personally identifiable information about you. Use of this information helps us better understand what our users are seeking and learning at our website(s) and helps us identify potential navigation issues.

We also gauge effectiveness of our communications by inserting transparent GIF images in our HTML e-mails. These GIF files are not unique identifiers and do not gather any personally identifiable information about you. They simply let us know the number of e-mails that have been opened.

 

How Printerator will use and protect your personal information

Printerator will always protect the personal information that you share with us. Printerator stores information internally in a controlled, secure environment. If, for example, you make a purchase online, we route all transactions through SSL (Secure Socket Layers) and will process your credit card number only to secure your current payment. The SSL transaction does not retain your credit card number after completing the transaction at hand, nor does Printerator retain your credit card number.

Security is one of our highest priorities and Printerator understands that security is important to you, our customer, as well.

We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will provide those companies only the information they need to deliver the service for us, and they are absolutely prohibited from using that information for any other purpose.

If Printerator requests general demographic information, this information is limited to reporting purposes only; individual members remain anonymous. Phone numbers, e-mail addresses, and postal addresses are not shared for demographic reports with outside entities. Printerator may occasionally present a special contest or promotion that is sponsored by another company. To qualify for entry, we may ask you to provide personal information. If we plan to share that information with the sponsor(s), we will provide an up-front statement to that effect.

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our website.

You can help Printerator maintain the accuracy of your personal information by notifying us when you change your name, address, title, phone number, e-mail address, or your content preferences. If at any time you wish to update your information or preferences, or you prefer to stop receiving communication from Printerator, feel free to contact us at any time. If you change your e-mail or postal address, please contact Printerator with this information. In order to make the appropriate corrections, please include both your old and new address. Printerator will respond to your request in a reasonable timeframe.

 

Contact us

Here is how to update your personal information and preferences:

 

Online:
www.printerator.com

E-mail:
ContactUs@printerator.com

Postal Mail:
Printerator Promotional Products, LLC
713 Dickey Dr.
Euless, TX  76040

 

Printerator would like to receive your comments and questions about this Privacy Policy. Please address comments or questions regarding Printerator’s Privacy Policy to one of the addresses listed above (online, e-mail, or postal mail). Printerator may occasionally update, amend, or change this Privacy Policy based on user feedback and as needed or appropriate. If we decide to materially change our privacy policy, we will post those changes to this privacy statement, and will e-mail the information to our users so that they are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We will use information in accordance with the privacy policy under which the information was collected. Users will always have a choice as to whether or not we use their information in accordance with, and in respect to, the posted privacy policy. If users have opted out of all communication with the site, or deleted/deactivated their account, then they will not be contacted.